Title: Senior Associate- Internal Communications
Location: Nairobi
Reports to: Communications Manager
About Food 4 Education
Food for Education (F4E) is an African-led, women-led social enterprise that uses technology, smart operations and logistics to provide low-cost, high-quality meals that improve nutrition and education outcomes for primary school children in Kenya.
We are growing quickly. Our mission is to scale models that prioritise efficient supply chain management and sustainable sourcing, so we can continue lowering the cost of school lunches. We have delivered over 100,000,000 meals since 2012 and are expanding to reach our goal of serving at least 1,000,000 public primary school students in Kenya every day by 2027.
Position Overview
The Senior Associate - Internal Communications will play a central role in cultivating clarity, cohesion, and culture across the organization. Reporting to the Communications Manager, this individual will manage day-to-day internal communications- via email, Slack and other internal communication channels -and partner closely with the People Team to drive employee engagement, ensuring alignment between teams, leadership and strategic goals.
Our Values
At Food for Education, our values are guiding principles that provide us with purpose and direction and set the tone for our interactions with all stakeholders:
- Build with excellence and curiosity - We’re not afraid to try new things and iterate as much as we can to find the best and most efficient way to get results;
- Be the change you seek - We acknowledge that continuous improvement is a shared responsibility;
- We do what we say; and say what we do - We embrace an ownership mentality;
- Ask why; and commit - Share openly and question respectfully and commit fully. When we understand the why, we are able to work with a purpose.
Key Responsibilities:
Internal Communications Planning & Delivery
- Develop and execute internal communications strategies in support of F4E’s mission, team cohesion and organizational values. Own the internal communications strategy.
- Build and manage a content calendar for internal communications, ensuring timely, relevant, and engaging messaging.
- Lead the creation and distribution of internal updates, memos, Slack posts, Termly newsletters, leadership announcements, and org-wide updates.
- Work with the People Team to support employee onboarding, culture campaigns and change management communications.
Internal Communications Strategy & Engagement
- Serve as the go-to expert on internal communication channels such as Slack, managing content, organizing channels and optimizing usage for clarity and engagement.
- Identify and implement internal communications best practices, such as pinned messages, announcements channels, emoji norms and formatting tips on Slack.
- Analyze engagement and propose innovations for internal communications e.g. through Slack integrations, other communication channels and feedback loops.
Content & Messaging Support
- Draft internal versions of external communications (e.g, blogs, press announcements, impact stories) in collaboration with the broader comms team.
- Support the Communications Manager in crafting leadership speeches, Q&A documents, FAQs and team briefings.
- Create accessible formats like “Week in Review,” “Staff Spotlight,” “Voice from the Field,” or “5 Things to Know” content series/proposed daily themes.
Crisis & Issues Communications
- Collaborate on rapid response strategies for internal crisis communications, ensuring staff are informed, cal, and aligned.
- Maintain a clear communications escalation protocol and help keep teams updated as situations evolve.
Media Monitoring & Insights Sharing
- Track media coverage and partner updates, producing short internal digests to keep the team informed and inspired.
- Maintain an archive of key media mentions, speeches and storytelling assets relevant to internal comms.
Culture, Connection & Engagement
- Support internal campaigns that reinforce F4E’s mission, values and impact across teams.
- Help coordinate internal events, town halls, staff Q&As, and feedback forums in partnership with the People Team.
- Proactively collect feedback on internal communications and adjust tone, tools or approach as needed.
Desired Candidate Profile
- 5 years of experience in internal communications, employee engagement, or general communications with a strong internal focus.
- Excellent written and verbal communication skills -able to translate complex information into clear, engaging content.
- Proven experience using Slack as a core internal comms platform, with knowledge of Slack best practices, automations and formatting.
- Strong attention to detail, organizational skills and the ability to manage multiple projects simultaneously.
- Comfortable with content creation tools like Google Docs, Canva or Mailchimp.
- Highly collaborative, proactive and emotionally intelligent team player.
- Ability to thrive in a fast-paced, values-driven organization with global ambitions and local roots.
We are an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You will have weekly check-ins with your manager, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You will have the opportunity to shape a growing organisation and build a rewarding, long-term career.
We aim to contact all our applicants, but due to the high volume of applications only shortlisted candidates are contacted. If you do not hear from us within two weeks your application might not be successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.